Our Reviews

BUT why doesn't sales staff greet those waiting for service anymore? I've purchased 4(5?) NEW cars from Homan and for YEARS the sales staff KNEW who was having an oil change, etc and would come and talk.... I've not seen a friendly sales person stop by in Waupun in at least 5 years.

the service shop was great to work with !

Great job! Fast service!

The service team went above and beyond in helping find a good deal on tire pressure sensors that I didn't think I could afford to replace. The tire deal that was going on, was perfect and I couldn't be more satisfied. Thank you!

Everything is very good

I explained the issue, they immediately had a suggestion on what to do to correct the issue. The process of flushing the transmission corrected the problem. I was very pleased with the knowledge the service liaison Jeff had to correct issue. It is always a pleasant experience with the service writer also.

Very easy to make appointment and kept me informed of progress of vehicle.

Fantastic experience as always!

Was good

Excellent service

They always treat you like family!

Great service

It took very long but it was worth it.

Jill was very helpful.

very friendly and and took care of my trucks battery replacement and coolant overflow tank replacement ansewered any questions confidently will be back next time there is a problem

Very caring and helpful

Great service

I was satisfied

Efficient and friendly service

Good

Fast friendly service

No pressure relaxing experience

Excellent very pleased

Oil change and tire rotation were great as usual. My two questions about radio operations not so good. On the Sirius XM question, I tried entering three digits as fast as possible immediately after leaving the building. This did not work. After I Googled the same question, I learned that my 2016 radio has a chip that may not be able to handle three digit Sirius XM stations. On the Google Maps Audio question, I had to un-pair My Android phone from the trucks radio to hear Google Maps audio on my phone. I have re-paired my phone to the trucks radio and will have to experiment further to find out if I can hear Google speaking from anywhere.

Everyone at Homan is always friendly and helpful. They do a great job.

The service was quick and thorough.

Came and picked up and dropped off my truck for oil chance. Awesome service

Courteous and good.

The service Team was very polite and courteous.

Quick and courte

Service folks always go the extra mile to support my travels.

Completed planned scope of maintenance at the estimated cost provided.

Efficient, personable, understanding

Very courteous and thorough

Everything was good with the oil change. Wondering if still give out car washes, don’t receive a coupon this time.

Great

We were late and you took us anyway, very graciously.

Very helpful and courteous

Love the service dept at Homan!

Excellent service, Friendly staff.

Great service

friendly staff answered all my questions.

Thoroughly investigated the service notices that came on, but went off after the cold snap.

As always Homan GM provided excellent service in a timely manner. Employees worked to fit our vehicle in for service with little downtime. Pleased with Employees and services provided. Thanks.

I had a great experience at Homan Chevrolet in Waupun for my oil change and tire rotation. Being able to drop my car off the night before was super convenient and made everything stress-free. The staff was friendly, professional, and had my vehicle ready on time the next day. They took great care of my car and kept me informed throughout the process. The service was quick, easy, and done right the first time. It’s nice to have a local dealership you can trust. Highly recommend Homan Chevrolet for reliable, hassle-free service!

The best in friendly service I have ever experienced. Positive and friendly. Service to my vehicle was timely.

Very nice friendly people

service personal at this dealership are great to work with !

Jill and Heather are helpful in getting the times we need. The time allotted for work is correct and timely.

Everything was great no complaints

The team you have in Waupun did excellent job on my vehicle. Jill, Jeff, Heather and Todd all go above and beyond expectations!! I will let Homan Chevrolet in Waupun do all my services for my car.

Appreciate your great service!

Jill in Service is excellent on all areas from customer service knowledge and taking care of customer's needs solving issues efficiently and immediately if possible...She is whats makes Homan Dealership the place to buy and for service your vehicle...buying is easy but service matters taking great care of the vehicle needs....

did not have an appointment but called and got right in for a battery replacement during a brutal cold snap.great service

Excellent and very timely service.

Always great service and friendly staff.

the service department gave me the kind of competent great service that I have come to expect from Homan since I purchased my Chevy truck in 2016. The service agent Jill is definitely a positive for this dealership. good job!

Prompt and courteous!

Very good

They always take care of me, I feel like im at home. Great people!

Great service and customer service. Heather and Jill are awesome. Julie is a sweetheart.

Everything went well.

The service was fast, efficient and trustworthy. Thanks Homan Auto.

Workers are friendly and the service was fast.

scheduled it, it happened, i paid, i left. summary

Great job everyone 👏

The service is always good. Jill and Heather are always friendly and pleasant.

Always friendly and helpful.

Fantastic!

Always greeted by name, friendly and polite, quick and professional service.

Quality service

Grea

Excellent service department. They are very knowledgeable.

Very good service also the worker are doing great job.

I BOOKED ONLINE A 930 APPT, TURNS OUT YOU ARE BREAK AT 930 SO I ALREADY HAD TO WAIT AN EXTRA 15 MINS. I ONLY BOOKED AN OIL CHANGE, BUT WHEN I GOT MY BILL THERE WAS A TIRE ROTATION ON IT. I DID WANT OR NEED A TIRE ROTATION, SO HOW DOES THE COMPUTER ADD THIS?

Ben was awsome we told him what we were looking for and found a couple vehicles for us. When we purchased it he went through it with quite extensively he was great.

??

Ben was so great to work with...took time to explain every thing to us...Set everything up for us and the paper work was all ready for us.... we buy all our vehicles from Homans..

Good

I stopped by Homan Auto in Waupun for an oil change right around Christmas, and it was truly a gift of great service. From the moment I walked in, the staff was friendly, welcoming, and full of holiday cheer. They got me in on time, worked efficiently, and had me back on the road faster than Santa’s sleigh. Everything was explained clearly, there was no pressure or upselling, and it felt good knowing my vehicle was taken care of by an honest, professional team—especially during the busy holiday season. Reliable service like this is hard to come by, and Homan Auto absolutely delivered. If you’re looking for an auto shop that treats you right, even during the Christmas rush, Homan Auto is the place. I’ll definitely be back—no wrapping paper required!

Great experience

Everyone is so nice and helpful at Homan From Jill and Heather in service dept to Sam and Julie in the front office Always great to work with

Service dept very helpful

It was done on time and was told ahead if anything had to be done

Great service!

Homan went above and beyond to help us with our truck situation. We are so thankful for this. Thank you for getting us in quickly for service and taking care of it quickly. We are very precious for this. Thank you.

Always take my vehicles to humans. Great service

Good job. First oil change and check up of my new truck

Super great people

Always A Good Experience

They did a wonderful job on my vehicle , they were very informative about explaining to me about my vehicle.

Everything went great thanks

I always trust the employees at Homan's Todo what is best for my car.

Everything went well

Service was performed to expectations.

Heather was very informative with everything.

Everyone was very friendly & everything was explained to me very well.

Everyone was very helpful in getting the car we wanted. We were in a time crunch and they were able to get us the exact car we were looking for with all the options we wanted in record time.

Jill, is excellent in the service department and Julie is excellent in the office

.

Working with Bob Wills was awesome. He is a great guy to talk with and deal with. His knowledge for the vehicles was very good wanted to work with me on my needs for a new vehicle.

Service department did an excellent job in taking care of me.

Jill in service was great

Always satisfied with workmanship and the nice people who work there.

In and out in good time very good service

Always do an excellent job

Always kind and confederate. Easy in and out.

Friendly staff, courteous and respectful

I am consistently very happy with the service I get at Homan Chevrolet.

Bought a new car from Homan in 2010. Good experience. Great experience now in 2026. Ben was great. It was a smooth road, no bumps or potholes got in the way. Saw the car. Got the financing I wanted bought the car and took it home. Thank you guys.

My experience with the Homan Chevrolet Service department is always great. They are always courteous, kind and professional. They inform me of any issues beyond the original service appointment details. They are very welcoming and treat me respectfully. Thank you!

Great service department. They are very knowledgeable and always take the time to listen to me.

Was good

Quick service and polite people

Great quick service to replace ac condenser

Always quality service.

The appointment took less time than expected

Fast, friendly service. Drinks and cookies whole i waited

Best experience ever

The entire staff is extremely friendly and knowledgeable especially David, Jeff and Heather. Excellent service and customer service. I will continue to use them and will purchase my next vehicle from them to for that reason. Keep up the great work!

Excellent

Very friendly service

Engine light was on. I was at Homan's last month with the same problem and they replaced the fuel tank pressure sensor. This time they replaced the purge valve. Why did it take two visits to find the problem just a few weeks apart? Perhaps both issues did not need to be fixed and I spent more than was necessary for parts and labor. Also - the time involved.

The staff was very friendly. They also let me use a loaner.

Ben was very knowledgeable and patient with us. He found us the exact SUV that we were looking for.

Oil change and tire rotation and overall maintenance check.

Very informative

Really grateful to have time to tell me what's wrong with my car and if I want them to fix anything else on it.

This dealership always provides quality service. It is sad that GMC continues to provide dealerships with inferior parts to replace low standard parts for new vehicles. It is sad consumers have to purchase extended warranty for GMC vehicles because consumers can no longer depend on quality of their products.

Very informative always.

Friendly and professional

Bob Wills was very thorough with us explaining everything.

Awesome service department and office staff. The best.

Very friendly people that work there

Timely service to get transmission replaced. Would’ve been nice to have a loaner car while waiting for two weeks though.

My experience was great, My vehicle was finished in a timely manner...

Friendly hometown people.

Great service department and staff.

The service needed on my vehicle was performed as stated and done quickly and efficiently Thanks Homan Auto

All is well

Everyone was very kind and welcoming from the second we stepped onto the lot until the very end of the process. The process was efficient and stress-free which made for an amazing experience for my first time buying a new car.

Would have given a 5 star however, when I opened up my glove box everything was messed up so I had to put it back in order. Whoever checked on the cabin filter was not paying much attention to the detail of this. Thanks!

I've been going here for several years and I'm very satisfied with this service. They are always pleasant and try to assist me.

Smooth simple easy and no hassle

Always courteous t

Great service and very capable employees that completed requested service in a timely manner. Pleased !!

Awesome

Took my car in to have my transmission looked at because the fluid was black and smelled burnt . They told me it was my spark plugs when they did the diagnostic hookup . I had all ready had that done prior to taking my car in and the mechanic found nothing wrong with spark plugs however they found the transmission to be bad . I feel that because my warranty is about to expire in 4000 miles either homans or the warranty company does not want to take care of it I don’t no who is deciding that but it is very upsetting I have always had respect for homans auto now it has a bad taste in my mouth . So now who do I take my car to get fixed as the warranty says I have to take to dealer where I bought my vehicle. When you pay all the money for extended warranty it should be honored by any dealership.

very pleased as always. I knew that I would be needing new tires and it was confirmed. Staff had printed out options for relacing tires. I was pleased with this. It is very helpful. Next appointment will be for new tires. thank-you for the great service!!!

you kept me informed and noted some things that need attention down the road

Easy to schedule an appointment. Very friendly staff. Keep me informed on any future maintenance needs.

Wonderful

Great service and very helpful explaining new features.

Very courteous

Great customer service by the service department.

Always kind and helpful

Nice people and very helpful

Friendly people and amazing service

Very good.

Very good customer service

Quick service and friendly people

Very helpful and kind

Very prompt and excellent service.

Didn’t have appointment as battery was dead. They are always so helpful.

Working with Bob Wills is great.

Good experience

Fantastic service. Always helpful and prompt.

It was good courteous and efficient .

Always polite!

Brant McDowell and Andrea Schears were most effective and efficient in our purchase of a new truck. Both friendly, caring and willing to help in any way. Thank you.

I would give a 5 stars but the financial manager ( 3 Stars )was not into showing us what we were signing, and it seemed he was in a hurry to sign the paperwork and get us out of his office. I found that my email was wrong on a document and didn't want to correct it. All was said was "You won't get a bunch of emails from this because of this email being wrong". I order this vehicle and had a great experience with the sales team (5 Stars)!! They went thru the entire setup with my phone and Onstar and made me confident on our new truck before we left.

Jill and the crew are outstanding!